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Client Services Specialist in Charlotte, NC at Townsquare Interactive

Date Posted: 12/31/2018

Job Snapshot

Job Description

Client Services Specialist

Get in on the ground floor with a booming media company!

Townsquare Interactive is a growing organization that provides online marketing solutions. As part of one of the nation’s largest media companies – Townsquare Media Group – we offer a comprehensive set of products to help local businesses reach more customers, generate leads, and grow their online presence across web, mobile, and beyond.

Join a leading expert in online advertising!

We are expected to double in size by next year!

As a Client Services Specialist you will play a critical role in managing client expectations, objectives, and timelines through the Digital Marketing campaign implementation process.    

Job Responsibilities

  • Onboard all new clients that come in from the sales team
  • Project manage and coordinate with product teams, including web design, content, SEO and Social Media teams to set up a client’s website campaign
  • Act as main point of contact throughout the onboarding process
  • Educate clients on all product offerings
  • Work with the Account Management team to facilitate a seamless transfer once the account is active

Job Requirements

  • Bachelor’s Degree in Business / Marketing, or equivalent preferred not required
  • Previous online marketing, social media preferred not required
  • Strong communication and follow up/follow through skills
  • Strong attention to detail
  • Goal oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • Able to create excitement and a strong sense of urgency when working with new clients


  • 3 weeks of Vacation Time
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Casual, High Energy Work Environment
  • Opportunity for Upward Mobility
  • Company provided Laptop

About Us

At Townsquare Interactive, we combine innovative technology with our industry leading team of experts in search engine optimization (SEO), design, social media, web publishing, and reputation monitoring to create a total web presence for small businesses online. We handle 100% optimization for mobile as well. As a part of Townsquare Media, one of the nation’s largest media companies, we own and operate 300+ radio stations in 65+ small-to-mid-sized markets with more than 50,000 clients nationwide.

See what our employees are saying:

“My favorite thing about working for Townsquare Interactive is knowing that I’m a part of a company that is trying to accomplish something big!”

“I love being creative in my daily job and feel like my ideas are valuable.”

Neat fact about us: We won Charlotte Business Journal's 2015 Best Places to Work!
We were mentioned in “The Founders 40: Secrets of Crazy Fast Growth” on Inc, for being among the fastest growing companies in America!

Don’t miss this Fun and Exciting Opportunity!

Apply today!


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